Terms of sale


1. General conditions


These general conditions of sale apply strictly to all sales of products made in the European Union by COMPASS TRADING LINKS, S.L. (hereinafter OPENMANIA), with C.I.F. number B02496842, destined to natural persons.
Any request made to OPENMANIA necessarily implies, as an essential, decisive and essential condition, the unreserved acceptance by the Customer of the General Conditions of Sale in force on the day on which the corresponding order is placed. In addition, the Client acknowledges that the acceptance of these conditions will imply the application of these to the request to which they refer, as well as to any subsequent request, except in those cases in which new conditions are brought to their attention by OPENMANIA. The fact that OPENMANIA does not resort at any time to any of the present conditions can not be interpreted nor will it be equivalent to renouncing to resort to them in the future or in the past.
Applicable law and competent jurisdiction. The interpretation and execution of the conditions, as well as all acts that are a consequence of them, will be subject to Spanish law, unless there are public order provisions that are contrary to this.


2. Prices


The prices published in OPENMANIA are in Euros and are valid except for typographical errors. All prices are inclusive VAT applicable on the day of the order, any change of VAT rate will be applied automatically to the prices of products for sale in OPENMANIA
The offers on products for sale in OPENMANIA will be shown in the section "Offers" or will be indicated in the product file and, if it is not indicated otherwise, they will be valid as long as they are shown on the screen.
3. Different payment modes
When making the order, the customer can freely choose to pay the purchases made in OPENMANIA by: payment by credit card or bank transfer.


4. Product


The offers submitted by OPENMANIA are valid within the limit of available stocks. OPENMANIA reserves the right to modify the product assortment depending on the difficulties imposed by its suppliers.
The photographs, graphics and descriptions of the products offered for sale are only indicative and do not commit the seller OPENMANIA in any way.


5. Shipments


1. The products purchased will be delivered to the person and to the address indicated in the order.
2. By default, the invoices will be sent to the email address indicated by the client at the time of registration in OPENMANIA
3. On Saturdays, Sundays and holidays there will be no departure or delivery of orders.
4. Notwithstanding its delay will not imply or cancel the order or compensation.
5. An order is considered delivered at the time the carrier delivers the package or packages to the customer and the customer signs the delivery receipt. It is up to the customer to check the status of the goods upon receipt indicating all the anomalies on the delivery receipt.

6. Return and cancellation policies


6.1. Returned goods
Our policy, in compliance with current regulations, is to grant you the right to return any item purchased at OPENMANIA within 14 days from the date of receipt.
You will not have to provide any explanation, any item, purchased in OPENMANIA returned in its original packaging, sealed and in perfect condition will be accepted without further ado.
Within a maximum period of 7 days from the receipt of the refund, OPENMANIA undertakes to refund it.
Before making the return, you will have to notify the customer service department.
If the cause of the return was that the returned item is defective or does not correspond to what was requested in the order, OPENMANIA will bear the costs of the return and new shipment. If the reason for the return is that the order does not satisfy you, we will refund the amount but not the shipping costs or return costs.


6-2 Order cancellation
If the cancellation of the order arrives before the departure of goods, the client will not have any expense. In the case of an annulment after the order is released, the customer will be responsible for the shipping costs as well as the return costs of this same order.

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